"...If there’s another point I can raise about what I call the “Call Center Generation,” it’s a public health concern. You would hear of an endless number of illnesses caused by work-related stress and fatigue from graveyard shifts: hypertension, insomnia, narcolepsy, and chronic fatigue, just to name a few. The unhealthy lifestyle of a BPO worker also contributes to the public health concern, and it’s not just about fast-food restaurants and unhealthful foodstuffs served at office pantries. The unhealthy lifestyle is compounded by – for the lack of a better word – different sorts and varying degrees of addictions and substance abuse..."
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